Rhondda Cynon Taf · Pontypridd
Data recovery for Pontypridd. A campus, an estate, a case file — one disk holds it all.
Pontypridd is a town of 31,206 people where the Rhondda runs into the Taff, ten miles up the A470 from Cardiff and the junction of the Valley Lines — six trains an hour into Cardiff Central on a weekday daytime. Around it sits the University of South Wales' largest campus at Treforest, an industrial estate begun in 1936, Transport for Wales' head office at Llys Cadwyn and the DWP's Welsh headquarters at Ty Taf. Theses, CAM files, case papers and the contents of a flooded ground floor all end up on one disk with nothing copied. Post it tracked, and the diagnosis costs nothing.
Describe the symptoms to an engineer
0800 6890668
Five faults out of CF37 and CF38.
Not listed here? Try the triage →| What shows up | Why it lands here | Do this now |
|---|---|---|
| A machine controller that will not start on Monday | Tool tables, offsets and post-processors, all on one card | Leave the machine alone; the card is imaged first |
| An office server that stopped mounting overnight | Case files, billing and a client list for a five-person practice | Send the bare drives, each marked with its own bay |
| A laptop or drive lifted out of flood water | Taff Street has been under water in living memory | Leave it damp and sealed; do not power it up |
| A thesis on one laptop, weeks from submission | USW's biggest campus is here, and August is not March | Give us the hand-in date when you book it |
| A family drive of photographs that clicks now | Years of pictures, one disk, and no second copy | It arrives most weeks, and most of it goes home |
Four notes for Pontypridd.
In a customer's own words.
All seven, word for word →Great result guys. You truly delivered as promised. I got a no way to recover my files anywhere else.
Gwen Jones · NewportQuestions from Ponty.
Are Treforest and Church Village covered?
Both, and Cilfynydd, Glyncoch, Hopkinstown, Ynysybwl, Tonteg and Llantwit Fardre with them. The postcodes do not line up tidily — CF38 reaches down to part of Llantrisant, while Abercynon and Quakers Yard sit in CF45 and CF46 — but none of that matters to a courier, and the trip is the same from all of them.
Our controller no longer has its tool tables. Can they be read back?
Often. Offsets, post-processors and tool libraries usually live on a plain disk or a compact flash card inside the controller, running for years with no copy taken. Remove the card or the drive, leave the machine untouched, and post just that.
The ground floor flooded and the drives were under water. What now?
Do not dry it out and do not switch it on. Corrosion is what actually takes the data, and a hairdryer, a warm radiator or a bag of rice only speeds it along. Seal it in a bag while it is still damp, tell us where it has been standing, and get it here quickly.
How long does a job from Pontypridd take?
Everything is assessed on the day it reaches the bench, and the fixed written price is drawn up straight after that. A logical fault is often finished within a few days. A mechanical one waits on donor parts and runs longer, and which of the two you have is decided first.
Pages people often read next.
One parcel from Pontypridd, and the clock starts.
Do not switch it back on. Tell us what happened, and wait for the free diagnosis before agreeing to anything.