SA10, SA11 · Vale of Neath · Neath
Data recovery for Neath. CAD files, subsidy records, a scanned archive — each on a single drive.
Neath is a market and former industrial town of around 50,000 on the River Neath, and the largest settlement in Neath Port Talbot — its own county borough. The old Metal Box works off the town centre, empty since 2019, reopened in October 2022 as a business zone; SO Modular builds modular housing there and Ministry of Furniture works alongside it. Baglan Energy Park sits between Neath and Port Talbot, and Neath Port Talbot Hospital opened at Baglan in 2003. The data follows that work. CAD and CNC files fill an engineering workstation; inspection records fill a fabricator's server; a haulier on the M4 and the A465 up the Vale of Neath keeps transport-management data; a farm on the valley tops holds its subsidy claims on one USB stick; a local-history group keeps a scanned archive on a single drive. When a disk fails there, it goes east on the M4 through Cardiff and Newport to the Bristol lab, posted and insured. The first look is free, before anything is agreed.
Describe the symptoms to an engineer
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What fails around Neath and the Vale.
Not listed here? Try the triage →| What shows up | Why it lands here | Do this now |
|---|---|---|
| An engineering workstation that will not boot | CAD assemblies and CNC files sit on its own disk, off the network | Leave it switched off, jot the drive model down, and post it |
| A fabrication firm's NAS that has stopped mounting | Inspection and traceability records — months of work on the one box | Shut it down, label each disk by its bay, send the drives bare |
| A haulier's back-office PC that died mid-run | Transport-management, tachograph downloads and delivery photos, all on one disk | Keep it off, note the model, and post the drive on its own |
| A farm-office USB stick that suddenly reads as empty | Accounts, subsidy claims and livestock records, with no second copy | Stop writing to it, eject it cleanly, and post the stick |
| An external drive of scanned archives that has begun to click | A local-history or photography collection lives on that one drive | Switch it off now — each restart risks the heads |
Neath, the practical bit.
What Neath asks first.
Do you cover Neath and the Vale of Neath?
Yes — Neath itself and its SA10 and SA11 districts, Briton Ferry, Skewen and Cadoxton, and up the valley through Aberdulais, Resolven and Glynneath. Neath is in Neath Port Talbot, its own county borough, so no Cardiff address changes anything. Media reaches the Bristol lab by tracked post, and the return leg is ours.
Can an engineering or CAD workstation be recovered?
Usually. Assembly models, CNC programs, production logs and QA records sit on ordinary disks, and those fail the way any disk does — heat, years of running, a controller board that quits. Tell us which files hold up the line and they are looked at first.
Our office NAS has stopped mounting — what now?
Power it down at the mains and leave it off. Take the disks out, note the bay each one sat in, then send the drives alone; the Bristol lab works on the disks, not the case around them. A NAS switched on and off in hope only gets harder to read.
Is there anywhere in Neath to hand a drive in?
No — there is no counter in Neath, and none in Cardiff. The drive travels to the Bristol lab as insured, tracked mail, or you can carry it to that lab in person on a weekday. Either way the trip back to you is already covered.
Pages people often read next.
Post it from Neath; the bench starts the day it lands.
Do not switch it back on. Tell us what happened, and wait for the free diagnosis before agreeing to anything.