Rhymney valley · Caerphilly
Data recovery for Caerphilly. Thirty acres of castle; your files sit on one disk.
Caerphilly is not one town but a chain of them: 175,900 people across the county borough at the 2021 Census, with the council and the hospital at Ystrad Mynach, defence electronics at Oakdale, and the big shops at Blackwood and Bargoed. The town itself counted 41,402 in 2011 and lies seven miles north of Cardiff, over the mountain, with six trains an hour into the city. What reaches us follows the same spread — controlled drawings from engineering suppliers, practice servers out of CF82 and CF83, a village society's archive on one memory stick, a portable disk of family photographs. Nothing needs driving anywhere. The look is free and the price is written down first.
Describe the symptoms to an engineer
0800 6890668
What the borough sends us.
Not listed here? Try the triage →| What shows up | Why it lands here | Do this now |
|---|---|---|
| Controlled drawings on an engineering PC that died | The supply chain around Oakdale cannot simply draw them again | Book it under a case number and say if it is controlled |
| A practice server that never came back after a power cut | Records for a whole surgery live on that one machine | Leave it switched off and ring before anyone reinstalls |
| An array that gave up partway through its own rebuild | One box, no spare, and the whole year of accounts sitting inside it | Power it down, mark each drive with its bay, then post them |
| A tutor's drive full of Welsh-medium teaching material | Built up over years, and copied nowhere at all | Stop using it and get it into the post today |
| A memory stick holding a village society's archive | Minutes, photographs and accounts, all in one person's pocket | Do not run repair tools on it; send it untouched |
Before the parcel leaves Caerphilly.
In a customer's own words.
All seven, word for word →Tony and the Cardiff Data Recovery team did an excellent job of recovering file data that others considered lost and unrecoverable.
Ely Williams · WalesQuestions from around the borough.
There is no Caerphilly branch. Is that a problem?
It is not. The imaging hardware, the parts library and the clean bench all live in one place, and spreading them over shopfronts would only thin them out. Work from CF83 goes as tracked post to Bristol, where the intake lab sits, and we pay for the leg back.
Can you take commercially sensitive engineering files?
Yes, and it happens often. A device is booked under a case number rather than a company name, engineers open only what the recovery calls for, and we confirm in writing when the working copies were destroyed.
A shop in town said the disk was beyond help. Is it?
Frequently not. Putting a computer back into service is one trade; lifting files off a disk that has stopped responding is another job entirely, done on other kit. Machines reach us from around the borough a week after an owner was told to bin them.
Does a job from Caerphilly cost more?
No. Nothing at all to look at it, one figure in writing before any disk is opened, and no obligation to accept it. Most work runs no-recovery-no-fee, and the postage home is in the price either way.
Pages people often read next.
One parcel from Caerphilly, one honest answer back.
Do not switch it back on. Tell us what happened, and wait for the free diagnosis before agreeing to anything.