At Cardiff Data Recovery, we are Wales’s No.1 specialist in ransomware virus encrypted files recovery, with over 25 years of forensic data recovery experience. If your business PC has been attacked by ransomware and your files have disappeared or are unreadable, our expert team can help you identify the infection, attempt decryption, and recover your critical data using professional forensic techniques.
In many cases, data can be recovered without paying the ransom by isolating the encryption method used and applying reverse-engineered decryption routines or backups embedded in the system.
⚠️ Symptoms of a Ransomware Attack
If you see any of the following signs, your system may be infected by ransomware:
- Files and folders suddenly disappear or are replaced with unreadable file names and extensions (e.g.,
.locky,.crypt,.enc) - A ransom note appears demanding payment in Bitcoin or another cryptocurrency
- Your desktop wallpaper changes to a warning message
- You are unable to open documents, spreadsheets, or photos
- A popup message states your data has been encrypted and will be deleted if you do not pay
Ransomware attacks target both home and business systems and can cause devastating data loss if not handled correctly.
🛠️ Our Ransomware Recovery Process – Step-by-Step
1. Initial Forensic Assessment
- We begin by isolating the infected device in a write-blocked forensic environment
- The hard drive is cloned sector by sector to preserve the original evidence
- We perform malware signature analysis to identify the ransomware strain
- Any remaining encrypted or ransom-related processes are terminated to prevent further damage
2. Encryption Algorithm Identification
- Using ransomware databases and custom-built detection tools, we determine:
- The encryption method used (AES, RSA, Salsa20, etc.)
- The file extension or pattern associated with the ransomware
- Whether the ransomware has known decryptors (e.g., Dharma, STOP Djvu, REvil variants)
- We investigate whether the encryption key was stored locally, which may allow offline decryption
3. Decryption and Data Recovery Options
- If a known decryptor exists, we apply the appropriate decryption tool
- If no decryptor exists, we attempt file structure reconstruction from temporary file remnants, shadow copies, or file headers
- Deleted file fragments or working copies of documents may be recovered via deep file carving techniques
- We do not negotiate or pay ransoms, but we do offer guidance if a client chooses to pursue this separately
4. Recovery of Unencrypted or Partially Encrypted Data
- In many cases, not all files are encrypted. We locate:
- Archived files (ZIP, ISO, PST)
- Temporary files or unsaved backups
- System restore points and Volume Shadow Copies (if available)
- Files stored in cloud-synced directories (OneDrive, Dropbox, etc.)
5. Secure Return of Recovered Data
- Recovered files are delivered on a clean external drive, with sensitive data restored in original directory format where possible
- We offer full reports documenting what was recovered and what encryption method was used
💼 Supported Systems & File Types
We support ransomware recovery on:
- Windows 7, 10, 11 and Windows Server 2008–2022
- macOS systems targeted via cross-platform ransomware
- File types: DOCX, XLSX, PDF, JPG, CAD, ZIP, databases, CRM files, and accounting software data
- Local desktops, laptops, external drives, and network shares
✅ Why Choose Cardiff Data Recovery?
- 25+ Years of professional and forensic data recovery expertise
- Dedicated ransomware investigation lab
- Recovery without data destruction
- Support for law enforcement referrals and cyber insurance claims
- Transparent and ethical practices – we do not pay or negotiate with cybercriminals
- GDPR-compliant and confidentiality-assured handling of business data
- Free diagnostic with no obligation
Our forensic approach ensures we extract the maximum amount of recoverable data using safe and proven techniques.
📞 Contact Cardiff Data Recovery Today
If your business reception PC has been infected and files are encrypted, do not attempt DIY tools or pay the ransom without advice. Doing so may worsen the problem or permanently lock your files.
Contact Cardiff Data Recovery today for a free forensic assessment. As your trusted partner in ransomware virus encrypted files recovery, we’ll work to recover your critical business data quickly and securely.
We are here to help restore what matters — professionally, discreetly, and effectively.
